Terms and Conditions - Garden Clearance Eastham
Welcome to Garden Clearance Eastham. By engaging our services, you are agreeing to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
1. Definitions
- Service Provider: Refers to Garden Clearance Eastham.
- Client: The individual or entity engaging our services.
- Agreement: These terms and conditions governing the provision of services.
2. Services Provided
Our primary services include comprehensive garden clearance, waste removal, and landscaping assistance. This includes, but is not limited to:
- Removal of garden debris
- Pruning and trimming of plants
- Disposal of green waste in compliance with local regulations
- Garden tidying and preparation for landscaping projects
3. Booking and Scheduling
Clients can book our services by contacting us through our official channels. Upon booking, a scheduled date and time will be arranged. It is essential to ensure that the scheduled time is convenient and that someone is available to grant access to the garden area.
3.1. Confirmation
Upon booking, a confirmation will be sent to the client via email or phone, detailing the agreed-upon services, date, and time.
3.2. Rescheduling
If there is a need to reschedule, clients must notify us at least 48 hours in advance. Failure to do so may result in a rescheduling fee.
4. Payment Terms
Payment for services is due as follows:
- Deposit: A non-refundable deposit of 20% of the total estimated cost is required upon booking.
- Final Payment: The remaining balance is due upon completion of the services.
Accepted payment methods include cash, credit/debit cards, and bank transfers. All payments must be made in British Pounds (£).
5. Cancellation Policy
Clients may cancel their booking under the following conditions:
- More than 48 hours notice: Full refund of any payments made, excluding the non-refundable deposit.
- Less than 48 hours notice: The deposit is forfeited.
- No-show: The full amount of the services will be charged.
All cancellations must be made in writing via email or through the phone number provided at booking.
6. Client Responsibilities
To ensure the smooth provision of our services, clients agree to:
- Provide clear and safe access to the garden area.
- Remove any personal items or valuables from the garden to prevent loss or damage.
- Inform us of any existing issues, such as unstable structures or hazardous materials, prior to service commencement.
7. Liability
While we strive to perform our services with the highest standards, Garden Clearance Eastham is not liable for:
- Existing damages or issues within the garden prior to service.
- Any indirect, incidental, or consequential damages arising from the use of our services.
- Loss or damage to personal property left in the garden area.
Clients are encouraged to secure any valuable items before the commencement of services.
8. Insurance
We maintain appropriate insurance coverage to protect against accidental damages during the provision of our services. However, this does not extend to pre-existing damages or specific types of property loss as outlined in our liability clause.
9. Environmental Compliance
Garden clearance and waste disposal are conducted in accordance with local environmental regulations. We are committed to sustainable practices, including:
- Recycling and proper disposal of green waste.
- Minimizing carbon footprint through efficient service methods.
- Avoiding the use of harmful chemicals or practices that may damage the local ecosystem.
10. Changes to Terms and Conditions
Garden Clearance Eastham reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes via email or other official communication channels. Continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the provision of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Dispute Resolution
In the event of a disagreement, both parties agree to seek an amicable resolution through negotiation. If a resolution cannot be reached, the matter may be referred to mediation before considering legal action.
13. Force Majeure
Garden Clearance Eastham is not liable for the failure to perform any obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or significant disruptions in service.
14. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable by a court of law, the remaining provisions will continue to be in full effect.
15. Entire Agreement
These terms and conditions constitute the entire agreement between the Client and Garden Clearance Eastham regarding the provision of services and supersede all prior agreements, understandings, or representations.
16. Privacy Policy
Your privacy is important to us. Any personal information collected during the booking and service process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
17. Intellectual Property
All content, logos, and branding associated with Garden Clearance Eastham are the intellectual property of the company and may not be used without explicit permission.
18. Feedback and Reviews
Clients are welcome to provide feedback or reviews of our services. While we appreciate constructive criticism, any defamatory or harmful remarks will not be tolerated and may result in the termination of services.
19. Waiver
Failure by Garden Clearance Eastham to enforce any right or provision of these terms and conditions does not constitute a waiver of that right or provision.
20. Contact Information
For any questions or concerns regarding these terms and conditions, please reach out through our official communication channels. We are committed to addressing your inquiries promptly and effectively.